Are the booking secure?
Bookings on our website are secured until the day of the beginning. You can secure it 100% by contacting us to find a way to arrange a deposit payment.
Are the vehicles insured ?
Yes, Third Party liability is included in the basic price. during the booking you can add the Full Cover. The cover will last until the last day of your booking.
do I need my own insurance?
Our Bike have 2 levels of coverage, Third Party that works in the same conditions than in any other developed country or the full cover. Read carefully the cover and exclusions to avoid any surprise. However, we recommend you to have a personal Insurance that would come to relay our Company if necessary. Our Insurance Company has a 24/7 assistance all over the country which is essential in case of trouble with a local driver.
What happen in case of breakdown?
This can occur. Even if our bikes and cars are well looked after it still is mechanic. In case of breakdown if possible reach the first mechanic then call us. We arrange fixing and payment to the mechanic. If the fixing is too long then we will have a solution to replace the bike as quick as possible. In any case, just call 093 562 562 (free of charge) to have assistance.
Is the driving License required to rent a Bike or a car from you?
When booking a bike we assume you have your Country Driver License, especially for bikes over 125cc. However we recommend to have your IDL (International Driving License) to avoid too much hassle in case of control by the rare authorities. Under 125cc the Driving License is not required.
Can you deliver the bike anywhere in the Kingdom?
You can contact us to have your vehicle delivered to your guest house. This can involve some extra costs.
I live in Cambodia, I own a bike and would like to rent it, can you publish it on your website?
Yes, we can arrange the rental under certain conditions. Contact us or use the Link "become-a-thol-rep-station-or-sales-agent" and follow the instructions.
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